FAQ Category

FAQ

  • Q What are your payment terms?

    A We accept T/T, L/C, 50% deposit and 50% pre-shipment payment.
  • Q When can the delivery be made?

    A After the deposit/full payment is delivered, it will be shipped within 7-15 days.
  • Q What is your minimum order quantity?

    A Our minimum order quantity is 10000pcs.
  • Q How is the quality of your products?

    A Our products have passed the tests of international testing agencies, obtained FDA certification reports, and comply with EN1276. Also registered trademarks in European and American countries.
  • Q Can you provide samples?

    A We can provide 1-5 free samples, and the freight needs to be paid by the customer.
  • Q I'm a small wholesaler. Do you accept small orders?

    A yes. If you are a small wholesaler, we are willing to grow with you.
  • Q What makes your price competitive?

    A We have our own factory, which means that our products are directly from factory, so we are competitive in price.
  • Q What if something goes wrong?

    A Our product quality inspection report is complete, we have a special person to answer the problem of auxiliary technology for you, daily chemical products do not return and replace non quality problems.
  • Q How can I customize the product?

    A Auxiliary products: we can customize the auxiliary products according to your sample, and provide the experimental report at the same time.
    Daily chemical products: we can provide you with customized labels, colors, flavors, packaging, etc.
  • Q I'd like to know more about your products.

    A No problem, please leave us a message or email us the product details you need know.
  • Q Can I have some samples?

    A Of course, we can provide you with samples free of charge, but the freight needs to be borne by you.
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Contact person: Mr. Finn

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