Q How about the packing?
Usually we provide the packing as 125 kg / bag. Of course, if you have special requirements on them, we will according to you
Q How does your factory do regarding quality control?
A Quality is priority.The product quality is controlled strictly in every steps by QC department.
Q What documents you provide?
A Usually,we provide Commercial Invoice,Packing List,Bill of loading,COA,Health certificate and origin of certificate,Please let us know if you need additional documents.
Q How about the validity of the offer?
A Usually our offer is valid for 1 week. However,validity might vary between different products.
Q Do you provide free sample?
A Yes,we could provide free sample,but the delivery cost will be on your side.
Q What are your payment terms?
A We accept T/T, L/C, 50% deposit and 50% pre-shipment payment.
Q When can the delivery be made?
A After the deposit/full payment is delivered, it will be shipped within 7-15 days.
Q What is your minimum order quantity?
A Our minimum order quantity is 10000pcs.
Q How is the quality of your products?
A Our products have passed the tests of international testing agencies, obtained FDA certification reports, and comply with EN1276. Also registered trademarks in European and American countries.
Q Can you provide samples?
A We can provide 1-5 free samples, and the freight needs to be paid by the customer.
Q I'm a small wholesaler. Do you accept small orders?
A yes. If you are a small wholesaler, we are willing to grow with you.
Q What makes your price competitive?
A We have our own factory, which means that our products are directly from factory, so we are competitive in price.
Q What if something goes wrong?
A Our product quality inspection report is complete, we have a special person to answer the problem of auxiliary technology for you, daily chemical products do not return and replace non quality problems.
Q How can I customize the product?
A Auxiliary products: we can customize the auxiliary products according to your sample, and provide the experimental report at the same time.
Daily chemical products: we can provide you with customized labels, colors, flavors, packaging, etc.
Q I'd like to know more about your products.
A No problem, please leave us a message or email us the product details you need know.
Q Can I have some samples?
A Of course, we can provide you with samples free of charge, but the freight needs to be borne by you.